All SJIPA Members and Office Staff: Notification of Enforcement Discretion for Telehealth Remote Communications (see attachment)Notification of Enforcement Discretion for Telehealth Remote Communication

All SJIPA Members and Office Staff: Defending Against COVID-19 Cyber Scams (see attachment)

Defending Against COVID-19 Cyber Scams

We have seen a recent increase in cyber security scams over the last few weeks. The IPA’s intrusion detection system has blocked over 70% more connections over the last 2 weeks.  We also have seen an increase in email phishing scams, and our Spam folders are filling up faster.  This is a good reminder to be vigilant when opening emails and clicking links.  Take your time and double check the email address when your receive email.

All SJIPA Members and Office Staff: COVID-19 HEDIS for BCBSNM

Due to the presence of COVID-19 and the healthcare state of emergency in New Mexico, many facilities are limiting non-patient access for the safety of their staff and patients.  Similarly, BCBSNM and the San Juan IPA are limiting staff exposure to medical facilities.  Unfortunately, it is HEDIS season and records still need to be processed.  San Juan IPA and BCBSNM are asking for HEDIS records be to pulled and sent by your facilities.  At this time BCBSNM is not making this a mandatory request, but please be aware that contractually they may do so.  For clarity: should BCBSNM take that step it will become a contractual obligation for records to be pulled and sent.

Please send records by fax, secure email or by mail to:

 

• Fax to (800) 386-9132
• Secure email to NMHEDISCOMM@bcbsnm.com – please use your facilities email encryption feature.
• USPS and mail to:

Blue Cross Blue Shield of NM

5701 Balloon Fiesta Parkway NE

Albuquerque, NM  87113

Attention:  HEDIS – Commercial QI Department

If you have any questions regarding your HEDIS from the BCBS, please call Margie LaRue at (505) 564-7928, or Shirley Shippers with BCBS at (505) 816-4076.